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Bad Session Instructions
Before you begin please close all windows except for one browser window. Please make sure that you go directly to http://www.signaturetravelnetwork.com from your address bar and not a saved page, also manually type in your credentials (do not used autofill) as this may pull in an older session.
Instructions to clear cookies and cache below:
Google Chrome
Windows/Linux:
• Hold down Ctrl and click the Reload button.
• Or, Hold down Ctrl and press F5.
• CTRL + SHIFT + Delete – Check the cookies and cache boxes then clear browser data
Mac:
• Hold ↑ Shift and click the Reload button.
• Or, hold down ⌘ Cmd and ↑ Shift key and then press R.
Internet Explorer:
• Hold the Ctrl key and press the F5 key.
• Or, hold the Ctrl key and click the Refresh button.
• Press F12, then Ctrl + R
• A pop-up “Are you sure you want to clear browser cache” pops up
• Select Yes.
• Close all open Internet Explorer windows and then open a new Internet Explorer browser and log back into SigNet.
Safari:
• Hold down ↑ Shift and click the Reload button on the toolbar.
Mozilla Firefox and Related Browsers
Windows/Linux:
• Hold the Ctrl key and press the F5 key.
• Or, hold down Ctrl and ↑ Shift and then press R.
• CTRL + SHIFT + Delete – clear the cookies, and cache OR go to your tools> options > privacy > clear current history, and clear your cookies and cache from there.
This should clear any old sessions and allow you to log in.
If you have additional questions, please email techsupport@signaturetravelnetwork.com.
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